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Patient Notice

We are open Monday – Friday 8am – 6:30pm (closed on weekends and bank holidays). We take urgent clinical requests to see GPs or Advanced Nurse Practitioners between 7am and 10am via our PATCHS form.

Please be advised the majority of our appointments are on the day so please try to contact on a day you are available to attend the practice. Routine requests – such as blood tests, smears, asthma reviews, prescriptions, fit notes etc. may be submitted via our PATCHS ‘admin query’ form between 7am – 6:30pm. We will deal with your request within 1 working day.

This September, organisations across the country will come together to support parents and carers during ICON Week 2025 (22–26 September).

The national campaign shares the important message: “Babies cry, you can cope!”

Crying is a normal part of every baby’s development. For many parents, it can feel overwhelming – especially when combined with the pressures of everyday life. ICON Week helps families understand why babies cry, offers practical coping strategies, and highlights the importance of looking after your own mental health.

The ICON message is simple:

• I – Infant crying is normal and will stop

• C – Comfort methods can sometimes soothe your baby

• O – It’s OK to walk away for a few minutes if your baby is safe and the crying feels too much

• N – Never shake or hurt a baby

This year’s theme is about mental health and staying calm. And that applies to everyone – mums, dads, and carers. For men in particular, talking about stress and finding ways to calm down before handling a crying baby can be a big challenge. ICON encourages both men and women to reach out for support, talk to someone they trust, and take breaks when needed.

Coping tips that can help:

• Create a calm space – turn off screens, lower the lights, and reduce noise. This can help both you and your baby feel more settled.

• Plan ahead with the ICON Crying Plan. In the heat of the moment, being told to “calm down” isn’t always helpful. The Crying Plan helps you think in advance about what works for you – whether that’s stepping outside for a breath of fresh air, calling a friend, or listening to music. Having a plan makes it easier to cope when the crying feels too much.

Dr Suzanne Smith, nurse, health visitor and founder of ICON, said: “Crying can push any parent to the edge, and it affects men just as much as women. ICON Week is about reassuring families that crying is normal, encouraging parents to care for their own mental health, and showing that support is always available. Taking steps to stay calm – whether that’s using the Crying Plan, reducing stimulation, or reaching out for help – can make all the difference.”

Download the Crying Plan and find more advice at www.iconcope.org/iconweek2025

Page published: 19 September 2025
Last updated: 19 September 2025