Ordering repeat prescriptions
In the interests of accuracy when ordering, we do not take repeat prescription requests over the phone or email. The easiest ways to order repeat prescriptions is downloading the NHS App. You may find the following video helpful:
You can also:
- Use the GP online system: Patient Access
- Complete a ‘medication request’ form via PATCHS
- Bring your paper slip to the surgery, or complete a prescription slip at our reception desk.
- In circumstances where patients have limited access to online services or may be elderly/vulnerable; prescription requests may be taken via phone.
Collecting your prescription
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. Always allow 3 working days for your prescription request to be processed and sent electronically to your nominated pharmacy. Please be advised we do not send notification of when this has been done; please check with your pharmacy in the first instance to see if your prescription is ready to collect.
Nominating a Pharmacy
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. You can change your nominated pharmacy at any time on the NHS app or by contacting the practice directly.
Questions about your prescription
If you have any queries relating to your prescriptions please send a PATCHS form (either Admin or Medication request) or call us on 0161 881 4545 In the interests of appointment access, we ask patients to contact for prescription queries after 10am. If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions. Go to Medicines A to Z (nhs.uk)
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Coughs and colds
- Impetigo (Ages 1 and over)
- Insect bites (Ages 1 and over)
- Sore throats (Ages 5 and over)
- Sinusitis (Ages 12 and over)
- Shingles (18+)
- Urinary tract infections (Women aged 16-64)