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Patient Notice

We are open Monday – Friday 8am – 6:30pm (closed on weekends and bank holidays). We take urgent clinical requests to see GPs or Advanced Nurse Practitioners between 7am and 10am via our PATCHS form.

Please be advised the majority of our appointments are on the day so please try to contact on a day you are available to attend the practice. Routine requests – such as blood tests, smears, asthma reviews, prescriptions, fit notes etc. may be submitted via our PATCHS ‘admin query’ form between 7am – 6:30pm. We will deal with your request within 1 working day.

Freedom of information

The Freedom of Information Act 2000 provides public access to information held by public authorities.

The Act covers any recorded information that is held by a public authority in England, Wales and Northern Ireland, and by UK-wide public authorities based in Scotland. Information held by Scottish public authorities is covered by Scotland’s own Freedom of Information (Scotland) Act 2002.

Public authorities include government departments, local authorities, the NHS, state schools and police forces. However, the Act does not necessarily cover every organisation that receives public money. For example, it does not cover some charities that receive grants and certain private sector organisations that perform public functions. GPs, dentists and other health practitioners only have to provide information about their NHS work.

Recorded information includes printed documents, computer files, letters, emails, photographs, and sound or video recordings.

The Act does not give people access to their own personal data (information about themselves) such as their health records or credit reference file. If a member of the public wants to see information that a public authority holds about them, they should make a subject access request under the Data Protection Act 1998.

For further details on the Freedom of Information go to the ICO website

Page published: 7 September 2023
Last updated: 18 September 2023