7th October 2024
Why are you changing the appointment system?
Our intention is that we will try and deal with your problem on the same day you contact us about it.
We may also signpost you to other services such as websites, local pharmacies or community organisations where appropriate.
For more information go to chorltonfamilypractice.nhs.uk – Appointments
Scroll down to How to Access the Practice
- Want to see a specific doctor? Click the link to see who is in the practice, and when
- Don’t mind which doctor you see? Click on the Get Help Form
How do I use the Get Help for a Medical Problem Form?
- Please complete the form with as much information as possible
- Please check your DOB and email otherwise it may take longer to reply to you
- A member of the on-call team will reply to you as soon as possible to offer you one of:
- Written advice and/or a prescription as required
- A same day appointment with any General Practitioner or Nurse Practitioner
- A same day appointment with a specific doctor
- An appointment with our Mental Health Practitioner or Pharmacy team
- A referral to the NHS Pharmacy First scheme for advice and/or a prescription as required
What if I can’t use the form?
- Please call the practice on 0161 881 4545 and one of our Patient Administrators will complete the form for you
- Alternatively, come to the front desk at Reception (at either Chorlton Health Centre or our Corkland Rd branch site) and you will be provided with a paper copy to complete if you are able to write down your problems
- If you are not able to do this, one of our practice team complete the form for you. We also have access to interpreters for patients who need this service.
What if the online form is closed?
- If the problem Is urgent for today call the practice on 0161 881 5454 and one of our Patient Administrators will complete the form for you
- If the problem is not urgent, you will be signposted to other services who can help
- If the problem is urgent, the doctors will read your information and respond with appropriate advice
How do book a follow-up appointment
- Either your GP will book this in directly from clinic, or send you a self-booking link
OR
- Your GP will send you a text to advise you of which days they are in the practice, so you can use the Get Help form to ask to see them on that day. Please only use the form on the same day you wish to see or speak to them
Thank you for reading this, we hope the new system works for you. We are happy to receive your feedback in order to improve our services to you