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Patient Notice

We are open Monday – Friday 8am – 6:30pm (closed on weekends and bank holidays). We take urgent clinical requests to see GPs or Advanced Nurse Practitioners between 7am and 10am via our PATCHS form.

Please be advised the majority of our appointments are on the day so please try to contact on a day you are available to attend the practice. Routine requests – such as blood tests, smears, asthma reviews, prescriptions, fit notes etc. may be submitted via our PATCHS ‘admin query’ form between 7am – 6:30pm. We will deal with your request within 1 working day.

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception from 10am to 6pm

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Page published: 3 July 2023
Last updated: 19 October 2023