Let’s Get Better

As part of assessing your condition, your Doctor may ask you to send a photograph to them for review prior to reviewing your condition with you.

You can take an image with a camera enabled smart phone or tablet.

10 Steps to taking the perfect clinical image

Step 1

Make sure the device’s camera lens is clean and use the front facing camera because the image is higher quality than the reverse ‘selfie’ camera.

Step 2

Use a plain wall as the background if possible and try not to face a window or light when taking the photo.

Step 3

Put the area of interest in the middle of the frame on the screen but do not position the device too close to the area of interest as this can distort the image (30 cm away is about the right distance).

Step 4

Do not zoom in too close as this can degrade the image and allows for the doctor to zoom in if necessary, to see more detail.

Step 5

Make sure the area of interest displays a sharp image on screen. A blurred image is of little clinical value.

Step 6

Position the device to try to take the picture the right way up if possible, directly above the area of interest.

Step 7

Place an item next to the area of interest, like a coin or a ruler, for the clinician to give an idea scale.

Step 8

Take a few images, with and without the flash on, holding the camera as still as possible. If the image is not focusing or is too bright, tap the screen once to resolve.

Step 9

Once ready to send, open the request you have been sent by your doctor, press reply and select attach image, upload your image from your device. For more information on attaching an image, watch this youtube video:

Step 10

Lastly, when sending the image, select size: Medium (about 1 MB).