Stats for March 2025
List size 22,430 
Administration
Referrals: 772
New Registrations: 355
Prescriptions issued: 6674
Prescription items issued: 30,483
Docman/Filing: 6391
Appointment data:
Face to face appointments:4213
Home visits: 104
Patients who did not attend their appointments: 304
Pharmacy team reviews: 3207
Telephone appointments: 1603
Total appointments (including administrative/online: 10331
Telephone data:
Calls received: 8975
Average inbound talk time: 2m 52s
Outbound calls made: 7,781
Average outbound talktime: 2m30s
Average queue time answered: 6m 3s
Call backs requested: 976